Bilingual Patient Access Specialist - Flexible Schedules

Talentify; Lawrence (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible schedules

Night/weekend differential

Job summary

Merrimack Health in Lawrence, MA is seeking a Patient Access Representative to handle pre-registration and registration with accuracy and professionalism. You will coordinate data collection, insurance verification, and patient identification for billing, while delivering excellent customer service in a busy hospital setting.

The role emphasizes attention to detail, data entry skills, and strong communication with patients and offices.

Qualifications

• High School diploma or equivalent required.
• Computer and typing experience required.
• Customer service skills are essential.

Responsibilities

• Perform accurate registration and insurance verification, ensuring collection of all data elements for correct patient identification and billing.
• Communicate professionally with patients and offices to provide excellent customer service in diverse situations.
• Comply with cash collection, balancing, batching, and depositing per hospital policies.
• Review error reports and correct issues before the end of the shift.
• Manage all incoming calls to the department and route as needed.
• Complete other duties as assigned.

Skills

Registration

Insurance verification

Customer service

Data entry

Education

High School diploma

Job description

Merrimack Health in Lawrence, MA is seeking a Patient Access Representative to handle pre-registration and registration with accuracy and professionalism. You will coordinate data collection, insurance verification, and patient identification for billing, while delivering excellent customer service in a busy hospital setting.

The role emphasizes attention to detail, data entry skills, and strong communication with patients and offices.