Pathology Results & Patient Care Coordinator

Platinum Dermatology Partners; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Platinum Dermatology Partners seeks a patient-care coordinator to support a dermatology clinic at the AZ Support Center in Phoenix. The role involves contacting patients, communicating pathology results, and coordinating with providers to ensure timely care.

The ideal candidate has at least two years in a doctor's office, preferably with dermatology EMA experience, and demonstrates professional appearance, compassion, and strong written and verbal communication.

Qualifications

• Quality written and verbal communication skills.
• Professional in appearance and mannerisms.
• Understand dermatology terminology.
• Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.

Responsibilities

• Contact patients daily to communicate pathology results and answer questions.
• Maintain effective telephone communication.
• Liaise with providers via email or phone.
• Schedule appointments across multiple providers using practice software.
• Utilize EMA EMR for patient records and updates.
• Activate patient portals so records are accessible.
• Handle triage calls and route tasks accordingly.
• Update pharmacy changes and send refills when indicated.

Skills

Strong communication

Phone skills

Dermatology terminology

Compassionate care

Task prioritization

Education

certification not required (preferred)

Tools

EMA EMR

Job description

Platinum Dermatology Partners seeks a patient-care coordinator to support a dermatology clinic at the AZ Support Center in Phoenix. The role involves contacting patients, communicating pathology results, and coordinating with providers to ensure timely care.

The ideal candidate has at least two years in a doctor's office, preferably with dermatology EMA experience, and demonstrates professional appearance, compassion, and strong written and verbal communication.