Dermatology Pathology Care Coordinator

Platinum Dermatology Partners Llc; Phoenix (AZ); On-site; USD 35,000 - 52,000; Full time

Job summary

Platinum Dermatology Partners Llc in Phoenix seeks a detail-oriented medical office assistant to support patient communications, relay pathology results, schedule multiple provider appointments, and triage calls in a busy dermatology practice. The role requires strong telephone skills, professional appearance, and competence with EMA EMR.

Certification is preferred but not required; a pre-employment background check applies.

Qualifications

• Experience in a doctor's office preferred; dermatology background a plus.
• Excellent written and verbal communication skills.
• Professional appearance and mannerisms.
• Ability to prioritize tasks and follow provider instructions.
• Pre-employment background check is required.

Responsibilities

• Contact patients daily to communicate pathology results and answer questions.
• Schedule appointments with multiple providers using Next Gen Practice Management.
• Triage phone calls and manage medication refill requests.
• Activate patient portals so patients can view records or pathology results.
• Maintain compassionate, patient-centered service in a well-lit medical office.

Skills

Telephone skills

Communication with providers

Organizational skills

Team player

Self-starter

Goal-oriented

Education

Certification preferred (e.g., CMA, Dermatology tech)

Tools

EMA EMR

Job description

Platinum Dermatology Partners Llc in Phoenix seeks a detail-oriented medical office assistant to support patient communications, relay pathology results, schedule multiple provider appointments, and triage calls in a busy dermatology practice. The role requires strong telephone skills, professional appearance, and competence with EMA EMR.

Certification is preferred but not required; a pre-employment background check applies.