Dermatology Pathology Coordinator & Patient Advocate

Platinum Dermatology Partners Llc; Scottsdale (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Platinum Dermatology Partners Llc is seeking a Medical Office Assistant to communicate pathology results to patients, manage scheduling across providers, and assist with EMA electronic medical records. The role requires strong phone skills, empathy, and teamwork in a dermatology setting.

The ideal candidate has at least two years in a doctor's office, familiarity with EMA, and certification preferred (CMA or dermatology-specific).

Qualifications

• Certification preferred (CMA, dermatology tech).
• Minimum two years of experience in a doctor's office.
• Experience with dermatology and EMA preferred.

Responsibilities

• Communicate pathology results to patients daily and address questions.
• Triage phone calls and manage patient inquiries.
• Schedule appointments across multiple providers using Next Gen.
• Activate patient portal for record viewing.
• Process medication refills when indicated.
• Maintain professional appearance and compassionate patient care.
• Collaborate with providers and staff as a team.

Skills

Phone triage

Medical terminology

Patient communication

Team collaboration

Organization

Self-motivation

Education

Certified Medical Assistant (CMA)

Dermatology certification (preferred)

Tools

EMA Electronic Medical Records

Next Gen Practice Management

Job description

Platinum Dermatology Partners Llc is seeking a Medical Office Assistant to communicate pathology results to patients, manage scheduling across providers, and assist with EMA electronic medical records. The role requires strong phone skills, empathy, and teamwork in a dermatology setting.

The ideal candidate has at least two years in a doctor's office, familiarity with EMA, and certification preferred (CMA or dermatology-specific).