Pathology Office & Patient Liaison Coordinator

Westchester Medical Center Health Network; Village of Suffern (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Westchester Medical Center Health Network is seeking an Office Coordinator to support the laboratory team with secretarial and administrative duties. The role includes answering phones, printing and faxing reports, and coordinating communications between pathology staff, patients, and medical providers.

The position requires at least 1 year of healthcare experience and a high school diploma or equivalent, with an Associate’s degree preferred.

Qualifications

• Minimum of 1 year of experience in healthcare environment.
• High School Diploma or equivalent required, associate’s degree preferred.
• Ability to handle confidential information and maintain patient privacy.
• Strong organizational and communication skills.

Responsibilities

• Performs clerical and administrative duties, answers phones, prints reports, and handles faxes.
• Acts as liaison between pathology, patients, and medical providers.
• Receives and triages messages to appropriate staff.
• Ensures timely follow-up with patients and clinicians for service delivery.
• Maintains documentation for regulatory purposes.
• Monitors reporting and testing workflows as needed.
• In LIS system, handles responsibilities and maintains inventory of supplies.
• Adheres to infection control, safety, and confidentiality policies.

Skills

Clerical tasks

Communication

Healthcare experience

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

Westchester Medical Center Health Network is seeking an Office Coordinator to support the laboratory team with secretarial and administrative duties. The role includes answering phones, printing and faxing reports, and coordinating communications between pathology staff, patients, and medical providers.

The position requires at least 1 year of healthcare experience and a high school diploma or equivalent, with an Associate’s degree preferred.