Office Coordinator

Westchester Medical Center Health Network; Village of Suffern (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Westchester Medical Center Health Network is seeking an Office Coordinator to support the laboratory team with secretarial and administrative duties. The role includes answering phones, printing and faxing reports, and coordinating communications between pathology staff, patients, and medical providers.

The position requires at least 1 year of healthcare experience and a high school diploma or equivalent, with an Associate’s degree preferred.

Qualifications

• Minimum of 1 year of experience in healthcare environment.
• High School Diploma or equivalent required, associate’s degree preferred.
• Ability to handle confidential information and maintain patient privacy.
• Strong organizational and communication skills.

Responsibilities

• Performs clerical and administrative duties, answers phones, prints reports, and handles faxes.
• Acts as liaison between pathology, patients, and medical providers.
• Receives and triages messages to appropriate staff.
• Ensures timely follow-up with patients and clinicians for service delivery.
• Maintains documentation for regulatory purposes.
• Monitors reporting and testing workflows as needed.
• In LIS system, handles responsibilities and maintains inventory of supplies.
• Adheres to infection control, safety, and confidentiality policies.

Skills

Clerical tasks

Communication

Healthcare experience

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

Summary

The Office Coordinator will support the laboratory team with secretarial and administrative support for services assisting the Pathology staff members.

Responsibilities

• Performs duties which includes clerical and administrative functions, answering phones, taking memos, accessing and printing reports, faxing reports or requests etc.
• Functions as a liaison between pathology, patients and medical providers.
• Receives and triages messages and issues to the appropriate person in a professional manner.
• Follows up with patients, physicians, clinical departments to ensure optimum delivery of services.
• Maintains documentation for regulatory purposes.
• Monitors proficiency testing processing and completion for the department.
• Facilitates process of requesting additional testing from reference laboratory as per pathologist request.
• Routes cases to reference labs and consulting facilities as requested and follow up on cases sent.
• Scans test results from reference labs and reports form consulting facilities into patient chart.
• Maintains pending reports from outside institution and/or request additional material for continued workup as per pathologist.
• Monitors pending final reports.
• Understands to perform all responsibilities within LIS as needed.
• Ensures adequate inventory of supplies.
• Adheres to hospital and laboratory policy and procedure regarding infection control, safety, hazardous chemicals, disaster, dress code and patient confidentiality.
• Completes additional special projects as assigned by administration.
• Performs other duties as assigned.

Qualifications/Requirements

Experience: Minimum of 1 year of experience in healthcare environment is required.

Education: High School Diploma or equivalent required, associate’s degree preferred.

Licenses / Certifications: N/A

Other: N/A

Special Requirements: N/A