Passenger Services Specialist - Gate, VIP & Reservations

Swissport International AG; Virginia (MN); On-site; USD 2,548,560; Full time

Job summary

A global aviation services provider is seeking a Passenger Service Agent in Minnesota. The role involves providing essential passenger services, including documentation inspection, issuing boarding passes, and assisting passengers with special needs. Candidates must possess a high school diploma and relevant customer service experience. Excellent communication skills are essential, as well as a commitment to safety and procedure adherence. Join our team for a dynamic career in aviation services.

Qualifications

• Must have relevant work experience in customer service.
• Excellent written and verbal communication skills.
• Must be willing to work in inclement weather.

Responsibilities

• Inspect and verify passenger documentation.
• Issue boarding passes and manage passenger baggage processing.
• Assist passengers with special needs during arrival and check-in.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Ability to work independently

Education

High School diploma or GED equivalent

Tools

Computer reservation/ticketing software

Job description

A global aviation services provider is seeking a Passenger Service Agent in Minnesota. The role involves providing essential passenger services, including documentation inspection, issuing boarding passes, and assisting passengers with special needs. Candidates must possess a high school diploma and relevant customer service experience. Excellent communication skills are essential, as well as a commitment to safety and procedure adherence. Join our team for a dynamic career in aviation services.