Airport Passenger Experience Specialist

GAT Airline Ground Support; Columbia Township (MO); On-site; USD 22,041; Full time

Benefits offered by this job

Competitive pay starting at $16.00 per hour

Flight Benefits

Company-provided uniforms

Paid Time Off (PTO)

401(k) matching

Opportunities for career advancement

Job summary

A leading aviation services provider in Columbia Township is seeking a Customer Service Agent to enhance the passenger experience at the airport. The role involves ticketing, assisting customers, and managing baggage. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. Competitive pay starts at $16.00 per hour with additional benefits including flight perks and paid time off.

Qualifications

• Must be at least 18 years of age.
• Ability to stand for extended periods and work in a physically demanding environment.
• Must pass a pre-employment background check and drug test.

Responsibilities

• Greet and assist customers promptly and professionally.
• Process checked baggage and manage transactions accurately.
• Utilize airline computer systems to manage flight information.

Skills

Excellent communication skills

Attention to detail

Customer service orientation

Education

High school diploma or equivalent (GED)

Tools

Basic computer skills

Job description

A leading aviation services provider in Columbia Township is seeking a Customer Service Agent to enhance the passenger experience at the airport. The role involves ticketing, assisting customers, and managing baggage. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. Competitive pay starts at $16.00 per hour with additional benefits including flight perks and paid time off.