Multilingual Passenger Services Agent (Airport)

Swissport International AG; Virginia (MN); On-site; USD 25,485; Full time

Job summary

A leading aviation services provider is seeking a Passenger Service Agent in Virginia, MN. This role involves providing comprehensive customer service, assisting with baggage processing and handling documentation for passengers. Candidates must be fluent in English and one of the following languages: Japanese, Korean, Vietnamese, or Filipino. A High School diploma and a passion for customer service are required. Join a team committed to diversity and inclusion in a dynamic work environment.

Qualifications

• Must speak English & one of the following languages: Japanese, Korean, Vietnamese, or Filipino.
• Passionate about customer service with relevant work experience.
• Self-motivated and able to work independently.

Responsibilities

• Provide passenger/customer services as contracted.
• Assist passengers with documentation and baggage processing.
• Make public address announcements as necessary.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Ability to work independently

Language skills (Japanese, Korean, Vietnamese, Filipino)

Education

High School diploma or GED equivalent

Job description

A leading aviation services provider is seeking a Passenger Service Agent in Virginia, MN. This role involves providing comprehensive customer service, assisting with baggage processing and handling documentation for passengers. Candidates must be fluent in English and one of the following languages: Japanese, Korean, Vietnamese, or Filipino. A High School diploma and a passion for customer service are required. Join a team committed to diversity and inclusion in a dynamic work environment.