Airport Passenger Services Specialist

GAT Airline Ground Support; Flowood (MS); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading airport service provider is seeking a Passenger Assistance Agent to enhance the travel experience for airline passengers. Responsibilities include assisting with check-ins, aiding passengers with special needs, and operating necessary equipment. Candidates must display a friendly demeanor, possess good communication skills, and be able to work under pressure. This role requires standing for long periods and availability for nights, weekends, and holidays. Join a team committed to delivering excellent customer service.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Ability to stand for long periods.

Responsibilities

• Assist passengers through check-in processes.
• Operate equipment including jetway and ticketing software.
• Push wheelchairs and assist with personal needs.

Skills

Communication skills

Attention to detail

Customer service

Ability to assist passengers with special needs

Education

High school diploma or GED

Job description

A leading airport service provider is seeking a Passenger Assistance Agent to enhance the travel experience for airline passengers. Responsibilities include assisting with check-ins, aiding passengers with special needs, and operating necessary equipment. Candidates must display a friendly demeanor, possess good communication skills, and be able to work under pressure. This role requires standing for long periods and availability for nights, weekends, and holidays. Join a team committed to delivering excellent customer service.