Airport Passenger Services Agent

GAT Airline Ground Support; Sarasota (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading airline service provider is seeking a customer service agent to ensure a positive airport experience for passengers. Responsibilities include greeting customers, assisting with check-ins, operating jetways, and handling transactions accurately. The ideal candidate will be at least 18 years old, possess a high school diploma or equivalent, and have strong communication skills. This role involves standing for extended periods, and the applicant must be able to lift items weighing up to 70 pounds. Night, weekend, and holiday availability is required.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand the English language.
• Must possess good communication skills and a friendly, outgoing personality.
• Occasionally lift bags or items weighing between 50 and 70 pounds.

Responsibilities

• Greet and assist all customers in a prompt, friendly manner.
• Announce both incoming and outbound flights.
• Handle credit card and personal check transactions accurately.
• Accept and process checked baggage up to 100 lbs.
• Operate jetways and secure aircraft doors.

Skills

Customer assistance

Communication skills

Attention to detail

Basic computer skills

Education

High school diploma, GED, or equivalent work experience

Job description

A leading airline service provider is seeking a customer service agent to ensure a positive airport experience for passengers. Responsibilities include greeting customers, assisting with check-ins, operating jetways, and handling transactions accurately. The ideal candidate will be at least 18 years old, possess a high school diploma or equivalent, and have strong communication skills. This role involves standing for extended periods, and the applicant must be able to lift items weighing up to 70 pounds. Night, weekend, and holiday availability is required.