Parts Specialist - Bilingual Customer Service Pro

O'Reilly Auto Parts; The Colony (TX); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, & Vision Insurance

Education assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is actively seeking a Parts Specialist to deliver high-level service to both retail and installer customers in-store. The role supports store management and emphasizes greeting customers, assisting with merchandise selection, and maintaining accurate transactions.

Bilingual candidates are encouraged to apply and will help service professional customers while upholding company policies and training requirements.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist with merchandise selection.
• Assist managers and/or installer service specialists with professional customers.
• Answer store calls and provide pricing and recommendations per policy.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges/returns and resolve complaints promptly.
• Support planogram updates, stocking, and fronting tasks.
• Perform in-store services and, when needed, deliveries.

Kenntnisse

Customer service

Multitasking

Phone & in-store service

Jobbeschreibung

O'Reilly Auto Parts is actively seeking a Parts Specialist to deliver high-level service to both retail and installer customers in-store. The role supports store management and emphasizes greeting customers, assisting with merchandise selection, and maintaining accurate transactions.

Bilingual candidates are encouraged to apply and will help service professional customers while upholding company policies and training requirements.