Auto Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Palestine (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Career Growth

Tuition Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to assist store management in daily tasks. Bilingual candidates are encouraged to apply, reflecting a commitment to diverse customer support and effective communication.

The role emphasizes welcoming customers, guiding product selection, and supporting professional customers while participating in store operations and training.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise with courtesy.
• Promote customer service programs and related selling items.
• Assist management and installer service specialists for professional customers as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Tools

POS systems

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to assist store management in daily tasks. Bilingual candidates are encouraged to apply, reflecting a commitment to diverse customer support and effective communication.

The role emphasizes welcoming customers, guiding product selection, and supporting professional customers while participating in store operations and training.