Parts Specialist - Bilingual Customer Service Pro

O'Reilly Auto Parts; Poplarville (MS); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) with employer contributions

Medical, dental, and vision insurance

Zusammenfassung

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and requires friendly, efficient handling of customer inquiries, parts lookups, pricing, and sales.

Bilingual candidates are encouraged to apply and will assist with daily operations, merchandising, and occasional deliveries when needed. The position emphasizes customer-first service, accurate cash handling, and adherence to company policies while

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.

Aufgaben

• Greet customers promptly and assist them in selecting merchandise.
• Support store management and installers as needed.
• Answer store calls, lookup parts, quote prices, and promote low-price guarantees.
• Process cash, checks, credit card transactions, and returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with stock, planograms, freight receipt and merchandising tasks.
• Perform in-store services and maintenance as trained.
• Occasionally drive a delivery vehicle if needed.

Kenntnisse

Customer service

Multitasking

Alphanumeric matching

Bilingual encouraged

Jobbeschreibung

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and requires friendly, efficient handling of customer inquiries, parts lookups, pricing, and sales.

Bilingual candidates are encouraged to apply and will assist with daily operations, merchandising, and occasional deliveries when needed. The position emphasizes customer-first service, accurate cash handling, and adherence to company policies while