Parts Specialist — Bilingual Customer Service & Retail

O'Reilly Auto Parts; Monument (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Employer Contributions

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with assigned tasks and may involve driving for deliveries when needed. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise selection, looking up parts, quoting prices, and ensuring accurate cash handling. Training and various store duties are included.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support installers and professionals at the counter as needed.
• Answer store calls, lookup parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Cash drawer

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with assigned tasks and may involve driving for deliveries when needed. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise selection, looking up parts, quoting prices, and ensuring accurate cash handling. Training and various store duties are included.