Parts Pro: Customer-Focused Parts Expert

Fayette Parts Service Inc; Connellsville (Fayette County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401K

Family culture

Career development opportunities

Job summary

NAPA is hiring a Parts Professional to provide prompt and courteous service to customers in-store, over the phone, and at the dealer’s shop. You will look up parts using catalogs or a POS system, process orders accurately, and advise customers on the best parts solutions while maintaining product knowledge and store standards.

Ideal candidates will demonstrate excellent communication, organizational skills, and the ability to work in a fast-paced setting.

Qualifications

• Provide courteous, efficient service to customers
• Identify part numbers and line codes accurately
• Demonstrate clear communication and organization in fast-paced store setting
• Operate POS systems and handle transactions with accuracy

Responsibilities

• Greet customers and assess needs
• Look up parts in catalogs or POS system
• Process orders with accuracy and courtesy
• Advise customers on best parts solutions for their needs
• Maintain product knowledge and store appearance
• Support training and other tasks as assigned by management

Skills

Customer service

Part numbers

Communication skills

Organization

Tools

TAMS POS system

Job description

NAPA is hiring a Parts Professional to provide prompt and courteous service to customers in-store, over the phone, and at the dealer’s shop. You will look up parts using catalogs or a POS system, process orders accurately, and advise customers on the best parts solutions while maintaining product knowledge and store standards.

Ideal candidates will demonstrate excellent communication, organizational skills, and the ability to work in a fast-paced setting.