Auto Parts Store Specialist: Customer Champion

Genuine Parts Company; Cazadero (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company, operating a NAPA store, seeks a Store Pro to deliver outstanding customer service and automotive parts solutions. You will engage with retail and wholesale customers, utilize POS and inventory tools, and support fast-paced store operations to drive loyalty and smooth order fulfillment.

The role emphasizes accuracy, responsiveness, and teamwork, with opportunities for growth within the organization through hands-on experience and ongoing training.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations and assist with transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Willingness to learn

Problem solving

Team collaboration

Customer engagement

Verbal and written communication

Attention to detail

Adaptability

Driving license

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company, operating a NAPA store, seeks a Store Pro to deliver outstanding customer service and automotive parts solutions. You will engage with retail and wholesale customers, utilize POS and inventory tools, and support fast-paced store operations to drive loyalty and smooth order fulfillment.

The role emphasizes accuracy, responsiveness, and teamwork, with opportunities for growth within the organization through hands-on experience and ongoing training.