Auto Parts Specialist: Customer-First Store Pro

Genuine Parts Company; Bucyrus (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Genuine Parts Company (NAPA) seeks a Store Pro to be the primary customer contact in the retail store, delivering high-quality automotive parts solutions and engaging customers to drive loyalty. You will support both retail and wholesale customers, leveraging product knowledge and quick responsiveness to contribute to store performance.

Responsibilities include accurate parts identification, order fulfillment, and collaboration with peers.

Qualifications

• High school diploma or GED required.
• Strong communication skills, both verbal and written.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and devices.
• Maintain a fast-paced, high-energy store environment.
• Assist with inventory control, receiving, stocking, counts, and records.

Skills

Customer service

Communication

Team collaboration

Problem-solving

Education

High School Diploma or GED

Tools

POS system

Inventory software

Job description

Genuine Parts Company (NAPA) seeks a Store Pro to be the primary customer contact in the retail store, delivering high-quality automotive parts solutions and engaging customers to drive loyalty. You will support both retail and wholesale customers, leveraging product knowledge and quick responsiveness to contribute to store performance.

Responsibilities include accurate parts identification, order fulfillment, and collaboration with peers.