Parts Manager

Greenmark Equipment Llc; Tyrone Township (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Excellent health benefit package (begs

Job summary

GreenMark Equipment, a premier John Deere dealership with a strong presence in Southwestern Michigan and Northern Indiana, seeks a Parts Department Manager. You will drive parts operations to maximize customer satisfaction and ROI, oversee inventory control, and lead staff across locations.

The role emphasizes hands-on leadership, process optimization, and collaboration with service and retail teams. A background in agriculture and strong customer service are essential, with willingness to work

Qualifications

• 3+ years’ experience in Parts Department operations.
• Agricultural knowledge preferred.
• Experience leading others.
• Basic understanding of financial principles related to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Excellent customer service skills.
• Ability to work extended hours and weekends.

Responsibilities

• Develops, communicates, enforces, and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Promotes and merchandises parts and accessories in conjunction with other store locations.
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximizes use of all order discount programs to achieve management stock order goals.
• Manages recruiting, staffing and employee development activities for employees reporting to this position.
• Providing excellent customer service to service department, counter & phone customers.

Skills

Parts department operations

Agricultural knowledge

Leadership experience

Financial principles

Report analysis

Customer service

Weekend availability

Education

High School Diploma

Job description

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.GreenMark offers the following benefits:Excellent health benefit package begins 1st dayPaid HolidaysPaid Time Off401k with company matchCompany provided uniformsEfficiency and team bonusesTraining and Growth:GreenMark prides itself on exceeding John Deere’s yearly training goals. Our teams are provided with top-notch training and are the best in the industry. Training is conducted either online, in person or at a John Deere training facility. If you want to be one of the industry’s best, it’s time to come to a company that wants you to be the best!PurposeManages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.ResponsibilitiesDevelops, communicates, enforces, and monitors effective Parts Department processes to ensure internal and external customer satisfactionPromotes and merchandises parts and accessories in conjunction with other store locationsMaintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter proceduresSubmits all parts warranty and return claims within the required time frame to receive maximum creditMaximizes use of all order discount programs to achieve management stock order goalsManages recruiting, staffing and employee development activities for employees reporting to this positionProviding excellent customer service to service department, counter & phone customersExperience, Education, Skills, and Knowledge3+ years’ experience in Parts Department operationsAgricultural Knowledge preferredExperience leading othersBasic understanding of financial principles relative to Parts Department operationsAbility to analyze and interpret internal reportsAbility to work extended hours and weekendsExcellent customer service skillsHigh School Diploma or equivalent experience#GMM