Parts Sales Specialist

GreenMark Equipment; Fayette Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid holidays

Paid time off

Competitive wages

Company paid uniforms

Continued training through John Deere

Advancement opportunities

Employee discounts

Job summary

GreenMark Equipment in Jonesville, MI is seeking a Parts Counter Associate to deliver top-notch service to customers shopping in-store and online, assisting with information on promotions and accounts.

You will support service departments by locating parts, processing orders, maintaining showroom displays, and ensuring inventory accuracy, with an emphasis on friendly communication and teamwork.

Qualifications

• High School diploma or equivalent required.
• Experience connecting with customers and maintaining a professional image.
• Understanding of selling processes is a plus.
• Ability to manage multiple projects with some independence.
• Experience using Microsoft Office and internet applications.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers.
• Advise on additional related or needed parts or accessories for sales.
• Process in-store orders timely and accurately; communicate pickup/delivery status.
• Locate and obtain merchandise for customers, in-stock or backorder.
• Maintain inventory integrity by verifying receipts and assisting with cycle counts.
• Assist with showroom displays and keep parts department clean and orderly.
• Routinely lift items weighing up to 50 lbs.

Skills

Customer service

Communication

Sales processes

Multitasking

Microsoft Office

Education

High School diploma or equivalent

Job description

Job Location: Jonesville, MI 49250

Position Type: Full Time

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Benefits

• Health insurance starts on your first day of employment
• 401k with company match
• Paid Holidays
• Paid Time Off
• Competitive wages
• Company paid uniforms
• Continued training through John Deere
• Advancement opportunities
• Employee discounts

Purpose

This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications