Parts Manager: Inventory & Service Ops Leader

Greenmark Equipment Llc; Tyrone Township (MI); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent health benefit package (begs

Descripción de la vacante

GreenMark Equipment, a premier John Deere dealership with a strong presence in Southwestern Michigan and Northern Indiana, seeks a Parts Department Manager. You will drive parts operations to maximize customer satisfaction and ROI, oversee inventory control, and lead staff across locations.

The role emphasizes hands-on leadership, process optimization, and collaboration with service and retail teams. A background in agriculture and strong customer service are essential, with willingness to work

Formación

• 3+ years’ experience in Parts Department operations.
• Agricultural knowledge preferred.
• Experience leading others.
• Basic understanding of financial principles related to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Excellent customer service skills.
• Ability to work extended hours and weekends.

Responsabilidades

• Develops, communicates, enforces, and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Promotes and merchandises parts and accessories in conjunction with other store locations.
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximizes use of all order discount programs to achieve management stock order goals.
• Manages recruiting, staffing and employee development activities for employees reporting to this position.
• Providing excellent customer service to service department, counter & phone customers.

Conocimientos

Parts department operations

Agricultural knowledge

Leadership experience

Financial principles

Report analysis

Customer service

Weekend availability

Educación

High School Diploma

Descripción del empleo

GreenMark Equipment, a premier John Deere dealership with a strong presence in Southwestern Michigan and Northern Indiana, seeks a Parts Department Manager. You will drive parts operations to maximize customer satisfaction and ROI, oversee inventory control, and lead staff across locations.

The role emphasizes hands-on leadership, process optimization, and collaboration with service and retail teams. A background in agriculture and strong customer service are essential, with willingness to work