Parts Sales Specialist

Greenmark Equipment Llc; Warsaw (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k

Paid holidays

Paid time off

Competitive wages

Uniforms

Training through John Deere

Advancement opportunities

Employee discounts

Job summary

GreenMark Equipment in Warsaw, IN is seeking a Parts Specialist to deliver top-notch service for customers shopping in-store and online. You will assist with promotions, account information, and ensure timely access to the right parts.

The role supports our service departments, maintains showroom displays, and contributes to inventory accuracy and smooth daily operations. A friendly, professional image and strong product knowledge are essential.

Qualifications

• High School diploma or equivalent required.
• Experience connecting with customers and maintaining a professional image.
• Familiarity with selling processes and multitasking in a fast-paced environment.
• Ability to use standard desktop applications and the internet.

Responsibilities

• Provide excellent customer service to customers in-store and by phone.
• Recommend additional or related parts or accessories.
• Process in-store orders accurately and communicate pickup/delivery status.
• Locate and obtain merchandise, in-stock or back-ordered.
• Maintain inventory integrity and assist with cycles counts and stocking.

Skills

Customer service

Multi-tasking

Selling processes

Professional image

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job DetailsJob Location: Warsaw, IN - Warsaw, IN 46582Position Type: Full TimeGreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Parts Specialist team members are critical to ensuring that customers have a great experience at GreenMark that will keep them coming back. That is why GreenMark offers the following benefits:

• Health insurance starts on your first day of employment
• 401k with company match
• Paid Holidays
• Paid Time Off
• Competitive wages
• Company paid uniforms
• Continued training through John Deere
• Advancement opportunities
• Employee discounts

Purpose

This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

QualificationsExperience, Education, Skills and Knowledge

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications