Parts & eCommerce Inside Sales for Corporate Accounts

National-Carwash-Solutions,-Inc.; Dallas (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage (medical, dental, &amp

401(k) matching

Paid time off

Job summary

National Carwash Solutions is seeking an Inside Sales Associate for the Parts & eCommerce team to grow the recurring Parts business with corporate car wash operators. You will be the subject matter expert and main contact for Parts revenue questions.

You will collaborate with Maintenance, Purchasing, Finance teams and partner with Sales and Operations to identify growth opportunities, support execution, and remove roadblocks to increasing NCS wallet share in a fast-paced environment.

Qualifications

• Associate's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and experience.
• 2-4 years of experience in Inside Sales or Customer Service with a track record of increasing sales and driving customer satisfaction.
• Strong written and verbal communication and presentation skills with experience collaborating cross-functionally.
• Proficiency with MS Office (especially Excel and PowerPoint for analyzing and manipulating data), Tableau, and ClickUp.

Responsibilities

• Analyze customer Parts spend data to identify categories where NCS can become the primary supplier.
• Lead change-management efforts to realign buying behavior within assigned accounts, working closely with internal and external customers.
• Support Corporate Account Managers and field sales by managing inbound requests, quoting, and order coordination.
• Develop a deep understanding of customer account structures, pricing agreements, and purchasing behaviors.
• Identify upsell, cross-sell, and expansion opportunities within existing corporate relationships.
• Serve as the first escalation point for Parts-related issues, responding to customer inquiries promptly and ensuring a seamless experience.
• Manage one-off Parts quote requests, partnering with Supply Management to provide competitive pricing and accurate product availability.
• Provide back-order updates (on request) and expedite resolution of returns and claims.
• Track and report progress on Parts conversion efforts (financial and operational metrics), and field questions and requests for internal and external review meetings.
• Build strong, trusting relationships with external and internal stakeholders.
• Champion the customer's perspective within NCS, advocating for their needs and ensuring feedback is acted on.

Skills

Analytical thinking

Communication skills

Problem solving

Time management

Education

Associate degree in Business Administration/Marketing or related field

Tools

Excel

PowerPoint

Tableau

ClickUp

Job description

National Carwash Solutions is seeking an Inside Sales Associate for the Parts & eCommerce team to grow the recurring Parts business with corporate car wash operators. You will be the subject matter expert and main contact for Parts revenue questions.

You will collaborate with Maintenance, Purchasing, Finance teams and partner with Sales and Operations to identify growth opportunities, support execution, and remove roadblocks to increasing NCS wallet share in a fast-paced environment.