Inside Parts Sales Specialist - Commission & Growth

RWC Group - Everett; Everett (WA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly wage

Commission opportunity

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

RWC Group in Everett, WA is seeking an Inside Parts Sales Counterperson to be the face of our Parts Department. You will help customers find the right parts, process orders, and answer inquiries in a fast-paced shop environment.

This role rewards clear communication and product knowledge, with opportunities to earn commissions. You’ll work closely with the Parts Manager to maintain inventory accuracy and deliver exceptional customer service across retail, wholesale, and fleet accounts.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in automotive or truck parts sales preferred but training provided.
• Familiar with DMS or other parts system.
• Strong communication and customer service skills; Spanish speaking a plus.

Responsibilities

• Assist customers at the parts counter in person and by phone.
• Identify parts needs, locate parts in inventory, and provide recommendations.
• Process orders, quotes, and special orders accurately.
• Maintain an organized, clean, and professional counter.
• Manage displays, pricing, and inventory information.
• Answer questions about specs, compatibility, and delivery.
• Support inventory counts and data entry for the Parts Manager.
• Build relationships with repeat customers.

Skills

Customer service

Communication

Spanish speaking

Multi-tasking

Education

High school diploma or equivalent

Tools

DMS/parts system

Job description

RWC Group in Everett, WA is seeking an Inside Parts Sales Counterperson to be the face of our Parts Department. You will help customers find the right parts, process orders, and answer inquiries in a fast-paced shop environment.

This role rewards clear communication and product knowledge, with opportunities to earn commissions. You’ll work closely with the Parts Manager to maintain inventory accuracy and deliver exceptional customer service across retail, wholesale, and fleet accounts.