Inside Sales Specialist, Parts & eCommerce

National Carwash Solutions, Inc.; Iowa; Hybrid; USD 55,000 - 73,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Job summary

National Carwash Solutions, Inc. is seeking an Inside Sales Associate for the Parts & eCommerce team to grow the recurring Parts business with a select group of corporate car wash operators.

You will be the subject matter expert and main contact for all Parts revenue-related questions. You will collaborate across Maintenance, Purchasing, Finance, and partner with Sales and Operations to identify growth opportunities, support execution, and remove roadblocks to increasing wallet share in a

Qualifications

• Associate's degree in Business Administration, Marketing, or related field.
• 2-4 years of Inside Sales or Customer Service experience with sales growth.
• Working knowledge of Inside Sales principles and customer experience.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent written and verbal communication with cross-functional collaboration.
• Proficiency with MS Office (Excel/PowerPoint) and data analysis tools.

Responsibilities

• Analyze customer Parts spend data to identify primary supplier opportunities.
• Lead change-management to align buying behavior in accounts.
• Support Corporate Account Managers with inbound requests, quotes, and order coordination.
• Develop understanding of customer account structures, pricing, and purchasing behaviors.
• Identify upsell, cross-sell, and expansion opportunities within existing relationships.
• Serve as escalation point for Parts-related issues and prompt responses.
• Manage one-off Parts quote requests with Supply Management for pricing and availability.
• Provide back-order updates and expedite returns and claims resolution.
• Track progress on Parts conversion; report metrics for reviews.
• Build strong relationships with stakeholders and advocate for customer needs.

Skills

Inside Sales

Customer Service

Data analysis

Communication

MS Excel

PowerPoint

Tableau

ClickUp

Travel 25%

Education

Associate's degree in Business Administration/Marketing or related

Tools

Excel

PowerPoint

Tableau

ClickUp

Oracle NetSuite

Job description

National Carwash Solutions, Inc. is seeking an Inside Sales Associate for the Parts & eCommerce team to grow the recurring Parts business with a select group of corporate car wash operators.

You will be the subject matter expert and main contact for all Parts revenue-related questions. You will collaborate across Maintenance, Purchasing, Finance, and partner with Sales and Operations to identify growth opportunities, support execution, and remove roadblocks to increasing wallet share in a