Parts Counter Specialist

James River Companies Llc; Danville (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Health savings account options

Flexible spending account options

Disability and life insurance

401k with employer match and profit分享

Annual PPE allowance

Paid time off and holidays

Employee recognition rewards

Yearly cruise for top performers

Leadership and growth opportunities

Quarterly group outings

Job summary

James River Equipment in Danville/Martinsville is seeking a Parts Sales Specialist to greet customers, identify parts needs, and process orders both in person and online. You will handle down orders, stock orders, and assist with inventory.

The role emphasizes strong customer service, problem solving, and familiarity with dealership software. Benefits include extended health, dental and vision insurance from day one, a 401k with employer match and profit share after 90 days, PTO, and

Qualifications

• Greet customers and identify parts solutions in person, by phone, and online.
• Process down orders and stock orders as requested.
• Assist with merchandising displays and cycle counts.
• Maintain accuracy with dealership software and parts/inventory systems.

Responsibilities

• Greet customers and identify parts needs to complete sales.
• Place machine down orders and stock orders as requested.
• Process parts requests for internal and external customers.
• Assist with merchandise displays and participate in inventory counts.
• Provide timely follow-up and excellent customer service.

Skills

Customer service

Sales

Communication

Inventory awareness

Tools

Inventory software

Dealership software

Job description

Join the Team at James River Equipment in Danville/MartinsvilleSince 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.A Day in the Life: Parts Sales SpecialistGreet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the salePlace machine down orders and stock orders as requestedProcess parts requests for internal and external customersAssists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduledNeed to Succeed:Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendanceAttention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plusAbility to handle high volume of customer inquiries with timely follow up and not afraid to answer the phoneAbout the BenefitsIn addition to a competitive hourly rate of pay (negotiable based on experience) plus monthly parts specialist bonus eligibility, the successful candidate will receive:Extended health, dental, and vision insurance (day one of employment)Health savings account optionsFlexible spending account optionsDisability and life insurance401k with employer match and profit share (after 90 days of employment)Annual PPE allowancePaid time off and paid holidaysEmployee recognition rewards programOpportunities to attend a yearly cruise for top performersOpportunities for leadership and professional growthQuarterly group outings, company events, and employee recognition programsUpon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com