Parts Specialist

James River Equipment; Ashland (VA); Sur place; USD 57 308 000 - 80 231 000; Plein temps

Avantages offerts par ce poste

Health insurance

HSA options

FSA options

Disability and life insurance

401k with employer match and profit分享

Résumé du poste

James River Equipment in Ashland, VA is seeking a Parts Sales Specialist to support our CSA Sales Team. You will interact with customers in person, by phone, and online to identify parts needs, process orders, and complete sales.

Join a team that offers a competitive hourly rate, bonus eligibility, and a full benefits package including health insurance, 401k with match, generous PTO, and growth opportunities through leadership programs.

Qualifications

• Customer-facing role experience preferred.
• Strong communication and attendance.
• Experience with dealership software and parts/inventory systems a plus.

Responsabilités

• Assist CSA sales team to identify parts solutions and complete sales.
• Place machine down orders and stock orders.
• Process parts requests for internal and external customers.
• Maintain merchandise displays and participate in inventory counts.

Connaissances

Customer service

Attention to detail

Communication

Problem solving

Dealership software

Outils

Dealership software

Description du poste

Job Details: Job Location: Ashland CF - Ashland, VA 23005, Position Type: Full Time, Salary Range: $20.00 - $28.00 Hourly, Join the Team at James River Equipment in Ashland at our Construction/Forestry Location

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

A Day in the Life: Parts Sales Specialist (Supporting Our CSA Sales Team)

• Collaborate with CSA Sales Team on customer parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
• Place machine down orders and stock orders as requested
• Process parts requests for internal and external customers
• Assists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduled

Need to Succeed:

• Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendance
• Attention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plus
• Ability to handle high volume of customer inquiries with timely follow up and not afraid to answer the phone

Life at James River Equipment: About the Benefits

In addition to a competitive hourly rate of pay (negotiable based on experience) plus monthly parts specialist bonus eligibility, the successful candidate will receive:

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com