Parts Counter Specialist

James River Companies Llc; North Carolina; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Health savings account

Flexible spending account

401k with employer match

Paid time off

Paid holidays

Bonus eligibility

Job summary

James River Equipment in Pfafftown/Greensboro area is seeking a Parts Sales Specialist to greet customers, identify parts needs, and process orders in person and remotely. You will handle down and stock orders, and assist with inventory and displays.

The role offers participation in bonus programs and comprehensive benefits, with opportunities for growth within a long-established John Deere dealer network.

Qualifications

• Strong customer-service mindset and ability to identify parts solutions.
• Excellent communication and attendance.
• Attention to detail and accuracy in order processing.

Responsibilities

• Greet customers and identify parts needs in person, by phone, and online.
• Process parts requests and orders, place down and stock orders as requested.
• Assist with merchandise displays and participate in cycle counts/inventory.

Skills

Customer service

Communication

Attention to detail

Problem solving

Tools

Dealership software

Parts/inventory systems

Job description

Join the Team at James River Equipment in Pfafftown/Greensboro AreaSince 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.A Day in the Life: Parts Sales SpecialistGreet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the salePlace machine down orders and stock orders as requestedProcess parts requests for internal and external customersAssists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduledNeed to Succeed:Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendanceAttention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plusAbility to handle high volume of customer inquiries with timely follow up and not afraid to answer the phoneAbout the BenefitsIn addition to a competitive hourly rate of pay (negotiable based on experience) as well as monthly bonus eligibility, the successful candidate will receive:Extended health, dental, and vision insurance (day one of employment)Health savings account optionsFlexible spending account optionsDisability and life insurance401k with employer match and profit share (after 90 days of employment)Annual PPE allowancePaid time off and paid holidaysEmployee recognition rewards programOpportunities to attend a yearly cruise for top performersOpportunities for leadership and professional growthQuarterly group outings, company events, and employee recognition programsUpon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com