Parts Counter Specialist

James River Equipment; Alexandria (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Health savings account (HSA)

Flexible spending account

Disability insurance

401k with employer match

PPE allowance

Paid time off

Job summary

James River Equipment in Alexandria, VA is hiring a Parts Sales Specialist to greet customers and identify parts needs in person, by phone, or online. You will process orders, place down and stock orders, and handle internal and external requests.

The role requires excellent communication, attention to detail, and the ability to manage high volumes of inquiries. James River Equipment offers comprehensive benefits and growth opportunities.

Qualifications

• Greet customers and identify parts needs in person, by phone, and online.
• Excellent communication and attendance are essential for daily operations.
• Experience with dealership software or parts/inventory systems is a plus.

Responsibilities

• Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
• Place machine down orders and stock orders as requested
• Process parts requests for internal and external customers
• Assist with preparing and maintaining merchandise displays and participate in cycle counts and physical inventory when scheduled

Skills

Customer-facing

Communication

Attendance

Tools

Dealership software

Parts inventory systems

Job description

Job DetailsJob Location: Alexandria - Alexandria, VA 22304Position Type: Full TimeJoin the Team at James River Equipment in Alexandria

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

A Day in the Life: Parts Sales Specialist

• Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
• Place machine down orders and stock orders as requested
• Process parts requests for internal and external customers
• Assists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduled

Need to Succeed:

• Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendance
• Attention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plus
• Ability to handle high volume of customer inquiries with timely follow up and not afraid to answer the phone

Life at James River Equipment

About the Benefits

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com