Parts Care & Inventory Specialist

Crown; West Sacramento (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Prescription drug plan

401K with company match

Life and disability insurance

Paid holidays

Paid vacation

Birthday pay

Tuition reimbursement

Job summary

Crown is seeking a Customer Service Representative in West Sacramento, CA to handle parts calls from customers and service technicians, pull orders, and manage stock and supplier relations. You will build strong customer relationships, process paperwork, and support inventory control across stockrooms and vans.

The role offers an excellent wage and benefits package for full-time employees, with starting pay range of $23.00 to $25.00 per hour, plus health/dental/vision and 401K matching, among

Qualifications

• High school diploma or equivalent.
• Valid driver's license and clean driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring satisfaction with parts support and by responding to concerns.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control including cycle counts of stockroom, vans and consignments.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Education

High school diploma

Tools

Lift truck experience

Job description

Crown is seeking a Customer Service Representative in West Sacramento, CA to handle parts calls from customers and service technicians, pull orders, and manage stock and supplier relations. You will build strong customer relationships, process paperwork, and support inventory control across stockrooms and vans.

The role offers an excellent wage and benefits package for full-time employees, with starting pay range of $23.00 to $25.00 per hour, plus health/dental/vision and 401K matching, among