Partner Solutions Engineer

AI Voice Base; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Pindrop is seeking a Partner Solutions Engineer to collaborate with partner teams, demonstrate Pindrop’s capabilities, and tailor demos that integrate our APIs into contact center platforms. You will translate complex tech into compelling value stories for customers and partners.

Day-to-day responsibilities include building demo environments, preparing for customer meetings, and working with product and engineering to improve integration solutions while identifying risks in demos and ensuring

Qualifications

• Experience communicating complex technical concepts to non-technical stakeholders.
• Ability to build clear value narratives and demos for partner conversations.

Responsibilities

• Coach partner technical teams, create demo environments, and tailor demos for customer meetings.
• Identify risks in demos and collaborate with product/engineering to improve integrations.

Job description

At Pindrop, a cybersecurity firm specializing in voice, video, and digital identity verification, the team focuses on protecting high-risk interactions for major enterprises. The Partner Solutions Engineer will work closely with partner teams to demonstrate Pindrop’s capabilities, develop tailored demos, and provide technical guidance to enhance partner-led customer conversations. The role involves building clear value narratives and integrating Pindrop’s APIs into contact center platforms.

Daily responsibilities include coaching partner technical teams, creating demo environments, and preparing for customer meetings by customizing stories and technical setups. The engineer will also identify potential risks in demos and collaborate with product and engineering teams to improve integration solutions. The role requires strong facilitation skills and the ability to translate technical features into compelling value propositions.