Partner Operations & Automation Lead

Salesforce; Chicago (IL); On-site; USD 82,000 - 136,000; Full time

Job summary

Salesforce is seeking a collaborative, analytical professional to join our ISV Partnerships team in Chicago. This role focuses on building automation, dashboards, and scalable onboarding processes for partner accounts.

You will design automation workflows, analyze Salesforce data in reports, and partner with cross‑functional teams to improve processes, while contributing to a fast‑paced, innovative environment that values trust and impact.

Qualifications

• 2+ years of work experience in a related role.
• Experience building automation and workflows using agentic tools.
• Experience with Salesforce reporting and data analysis in Excel/Google Sheets.
• Comfort with ambiguity and a proactive problem-solver mindset.
• Strong organizational skills in a fast-paced, cross-functional environment.
• Clear written and verbal communication, with ability to document processes.

Responsibilities

• Automation & Campaign Building: Design, test, and maintain automations using agentic tools to reduce manual work across internal and external processes; data entry may be needed before full automation.
• Reporting & Analysis: Build and maintain Salesforce reports, segment and analyze data in Excel to identify trends and opportunities.
• Cross‑Functional Collaboration: Partner with internal teams to scale partner account management within the Salesforce ecosystem.

Skills

Automation mindset

Analytical thinker

Communication skills

Collaboration

Tools

Claude

OpenAI

Tableau

Slack/Slackbot

Google Workspace

Workbench

Job description

Salesforce is seeking a collaborative, analytical professional to join our ISV Partnerships team in Chicago. This role focuses on building automation, dashboards, and scalable onboarding processes for partner accounts.

You will design automation workflows, analyze Salesforce data in reports, and partner with cross‑functional teams to improve processes, while contributing to a fast‑paced, innovative environment that values trust and impact.