Partner Operations Automation Lead

salesforce.com, inc.; San Francisco (CA); On-site; USD 82,000 - 123,000; Full time

Job summary

Salesforce is seeking a collaborative, analytical professional to join our new ISV Partnerships team, focused on automation, reporting, and partner onboarding at scale. You will design and build automation using agentic tools, develop Salesforce reports and dashboards, and help shape the Digital PAM function within the Partner ecosystem.

Ideal candidates bring at least 2 years of experience with automation, data analysis, and cross-functional collaboration, and thrive in ambiguity while

Qualifications

• 2+ years of work experience.
• Experience building automation and workflows using agentic tools.
• Experience with Salesforce reporting, and proficiency segmenting and analyzing data within Excel/Google Sheets.
• Excitement to work on a new team - loves solving problems and is energized by ambiguity.
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced, collaborative team environment.
• Strong verbal and written communication skills, with willingness to develop basic process documentation and partner-facing collateral under guidance.

Responsibilities

• Design, build, and maintain automation, workflows and autonomous agents using agentic tools to streamline operational processes across the ISV Partnerships teams.
• Build and maintain Salesforce reports and dashboards, and segment and analyze data to drive decision‑making.
• Identify manual, repetitive processes across the team and propose and build scaled, automated solutions.
• Work cross-functionally with Business Development teams, technical experts, support, legal, and operations teams to help guide process improvements.
• Achieve monthly, quarterly, and annual metrics as outlined by the business.
• Identify, trial and leverage AI tools that support the execution of improvements to our Partner Experience and scale our Partner Onboarding processes.
• Help stand up foundational processes and documentation for a brand-new team function, with the flexibility to shape scope as the role is expected to evolve over time.

Skills

Automation

Data analysis

Excel/Sheets

Communication

Cross-functional collaboration

Tools

Salesforce

Excel

Job description

Salesforce is seeking a collaborative, analytical professional to join our new ISV Partnerships team, focused on automation, reporting, and partner onboarding at scale. You will design and build automation using agentic tools, develop Salesforce reports and dashboards, and help shape the Digital PAM function within the Partner ecosystem.

Ideal candidates bring at least 2 years of experience with automation, data analysis, and cross-functional collaboration, and thrive in ambiguity while