Partner Operations & Automation Lead

Salesforce; Boston (MA); On-site; USD 82,000 - 123,000; Full time

Job summary

Salesforce is seeking a collaborative, analytical professional to join our ISV Partnerships team. You will design and build automation and workflows using agentic tools, dive into Salesforce reporting and data to surface insights, and help scale our Partner Onboarding and Business Development processes.

Ideal candidates are tenacious self-starters who enjoy solving problems in ambiguity. This role offers a fast-paced, innovative environment with tools, coaching, and opportunities to influence

Qualifications

• 2+ years of work experience.
• Experience building automation and workflows using agentic tools.
• Experience with Salesforce reporting and data analysis in Excel/Sheets.
• Energized by ambiguity and problem solving.
• Strong organizational and multi-priority management.

Responsibilities

• Design, test, and maintain automations using agentic tools to reduce manual work across internal and external processes.
• Build and maintain Salesforce reports, and segment and analyze data in Excel to identify trends, gaps, and opportunities for the team
• Cross‑Functional Collaboration: Partner closely with internal teams to scale partner account management across the Salesforce ecosystem.

Skills

Automation

Salesforce reporting

Excel/Sheets analysis

Communication

Collaboration

Problem solving

Tools

Claude/OpenAI

Tableau

Slack

Google Workspace

Workbench

Job description

Salesforce is seeking a collaborative, analytical professional to join our ISV Partnerships team. You will design and build automation and workflows using agentic tools, dive into Salesforce reporting and data to surface insights, and help scale our Partner Onboarding and Business Development processes.

Ideal candidates are tenacious self-starters who enjoy solving problems in ambiguity. This role offers a fast-paced, innovative environment with tools, coaching, and opportunities to influence