Partner Growth & Onboarding Coordinator

Circle; Phoenix (AZ); On-site; USD 65,000 - 78,000; Full time

Job summary

Circle is seeking a Partner Development Coordinator in Phoenix to triage inbound interest, respond quickly, and ensure leads are properly tracked and routed for next steps. You will thrive in a fast-moving environment, make strong first impressions, and ensure every prospect feels heard.

The role supports outbound and inbound activities, CRM logging, and collaboration with BD and sales teams to maintain pipeline hygiene and accurate disposition notes.

Qualifications

• 1+ years of relevant customer-facing, partner-facing, business development, sales development, or commercial experience.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to follow established processes, manage a queue, and prioritize effectively.
• Comfortable learning new tools and technical concepts in a fast-moving environment.
• Collaborative and team-oriented, with the ability to ask for help and act on feedback.

Responsibilities

• Monitor and manage the inbound lead queue, responding to new leads within the team's SLA.
• Conduct initial outreach and gather basic information to support lead qualification and routing.
• Log all lead activity in the CRM accurately and in a timely manner, including disposition, qualification notes, and next steps.
• Route leads to the appropriate teammate, BD, or sales counterpart based on established criteria.
• Support the team's data hygiene standards by keeping pipeline stages, cases, and records current.
• Use CRM and AI-enabled tools to manage follow-up, prioritization, and prospect engagement.
• Assist with qualified partner onboarding and activation tasks as needed.

Skills

Customer-facing experience

Organizational skills

Written communication

Verbal communication

Process adherence

Learning new tools

Team collaboration

Tools

Salesforce

HubSpot

Google Workspace

Slack

Job description

Circle is seeking a Partner Development Coordinator in Phoenix to triage inbound interest, respond quickly, and ensure leads are properly tracked and routed for next steps. You will thrive in a fast-moving environment, make strong first impressions, and ensure every prospect feels heard.

The role supports outbound and inbound activities, CRM logging, and collaboration with BD and sales teams to maintain pipeline hygiene and accurate disposition notes.