Partner Enablement Lead — Onboarding & Success (Hybrid)

Everlaw; Michigan; Hybride; USD 183 000 - 231 000; Plein temps

Avantages offerts par ce poste

Health coverage

Dental coverage

Vision coverage

401(k) matching

Hybrid work

Résumé du poste

Everlaw is seeking a Senior Partner Enablement lead to own the end-to-end partner onboarding and readiness journey. You will coordinate with Business Development, Implementation, Solutions Architecture, and Support to build long-term partner self-sufficiency and strong collaboration across teams.

You will design structured readiness tracks for resellers, MSPs, and service providers, guiding partners through onboarding workflows, data ingestion, orders, and opportunities while ensuring clear

Qualifications

• 8+ years in partner onboarding, technical CS, or partner success in B2B tech.
• Experience guiding external organizations through complex software platforms.
• Clear communication of technical workflows to users of varying depth.
• Cross-functional coordination with Sales, Support, Solutions Eng, and Product.

Responsabilités

• Own the post-signature onboarding and readiness journey across multiple teams.
• Build structured readiness tracks for different partner types (resellers, MSPs, service providers).
• Guide partners through operational steps: org setup, data ingest, orders, opportunities.
• Serve as trusted advisor to partner teams and establish escalation paths via Everlaw's support systems.
• Track onboarding milestones and partner demonstrations, document handoffs for seamless transitions.
• Identify recurring friction, surface feedback to product/process owners.

Connaissances

Partner onboarding

Technical CS

Cross-functional coordination

Sales process guidance

Solution Architecture liaison

Outils

Salesforce

Partner portals

Description du poste

Everlaw is seeking a Senior Partner Enablement lead to own the end-to-end partner onboarding and readiness journey. You will coordinate with Business Development, Implementation, Solutions Architecture, and Support to build long-term partner self-sufficiency and strong collaboration across teams.

You will design structured readiness tracks for resellers, MSPs, and service providers, guiding partners through onboarding workflows, data ingestion, orders, and opportunities while ensuring clear