Part-Time Youth Programs Engagement Specialist

Theuniversityunion; Houston (TX); On-site; USD 21,000 - 26,000; Part time

Job summary

YMCA of Greater Houston is seeking an enthusiastic Part-Time Program Support staff to help deliver youth development and healthy living initiatives. You will support program delivery, engage members, and assist the Program Director with staff onboarding and scheduling.

You will participate in events, trainings, and fundraising activities, while upholding YMCA safety standards and culture focused on service, inclusion, and collaboration.

Qualifications

• Previous customer service, program delivery or related experience.
• Strong computer skills including experience working with Microsoft Office.
• Ability to communicate effectively (written and oral) with children and adults.
• Desire to work with children and families and the ability to relate to them in a positive, patient, sensitive and non-judgmental manner.
• Ability to connect with people of diverse backgrounds.
• Minimum age of 18 years.
• CPR, First Aid, AED certifications and Child Abuse prevention trainings.

Responsibilities

• Actively works within assigned program area, using this time to develop member relationships, improve engagement, coach staff and improve the overall quality of programs.
• Participates in program related events, meetings and staff trainings.
• Supports the Program Director to ensure all assigned program areas are in compliance with YMCA program and safety standards. Assist with tracking staff certifications.
• Monitors and evaluates program delivery within program area and provides feedback to Program Director to ensure high quality programming. Plan and implement activity plans for program area.
• Assists the Program Director with interviewing, onboarding and training new staff. May assist with creating staff schedules.
• Assists with the execution and implementation of new program initiatives.
• Supports the Program Director with creating marketing materials, tracking program records and registrations and creating program schedules.
• Identifies concerns and works with program director to resolve them in a timely manner. Addresses and reports safety concerns immediately.
• Supports the Program Director with identifying program needs in relation to staffing, program supplies, equipment, etc.
• Responds to all member and participant inquiries and complaints in timely manner.
• Assists in center fund raising activities and special events.
• Participates in the center’s Cause-Driven Leader on Duty (CDLOD) schedule.
• Other duties in support of the role or as assigned.

Skills

Customer service

Communication

Diversity awareness

Microsoft Office

CPR/First Aid/AED

Tools

Microsoft Office

Job description

YMCA of Greater Houston is seeking an enthusiastic Part-Time Program Support staff to help deliver youth development and healthy living initiatives. You will support program delivery, engage members, and assist the Program Director with staff onboarding and scheduling.

You will participate in events, trainings, and fundraising activities, while upholding YMCA safety standards and culture focused on service, inclusion, and collaboration.