Part-Time Workplace Operations & Guest Services Coordinator

ALKU; Shawsheen Village (MA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Comprehensive onboarding and training

Job summary

ALKU is seeking a part-time Workplace Operations Coordinator in Andover, MA to support frontend operations at the HQ reception and daily office logistics. The role involves managing guest flow, interview logistics with IR, and calendar coordination, ensuring a welcoming, efficient office environment.

The position requires strong organizational and communication skills, is 28 hours per week on-site, and includes comprehensive onboarding and training to help the office run smoothly.

Qualifications

• Excellent organizational and time-management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Strong verbal and written communication skills.
• Personable, self-motivated, and hard-working.
• Exceptional customer service skills with a strong sense of task ownership through completion.

Responsibilities

• Serve as the primary point of contact and representative for ALKU at the HQ reception desk, ensuring a welcoming, professional atmosphere for all employees, candidates, and visitors.
• Partner closely with Internal Recruiting (IR) to coordinate interview arrival logistics, candidate flow, and calendar updates.
• Maintain and manage the central guest calendar and reception schedule.
• Act as an active culture driver within HQ, setting a high-energy, positive tone for the office.
• Oversee the daily physical presentation, cleanliness, and functional flow of kitchens and common areas.
• Own inventory management for office supplies, executive kitchen stock, and snack inventory across HQ and Training Centers (including ordering, organizing, and routine audits).
• Serve as the on-site point of contact for daily office vendors, deliveries, and routine building maintenance requests.
• Manage office ambiance, including background music and general setup, ensuring a vibrant and productive environment.
• Manage all incoming and outgoing company mail and packages, including creating external shipping labels.
• Lead the setup, execution, and breakdown for daily Executive Team catering, special events, and weekly Thursday bagel order.
• Assist Workplace Operations Team with ad-hoc administrative tasks, operational projects, and facilities initiatives as needed.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Customer service

Job description

ALKU is seeking a part-time Workplace Operations Coordinator in Andover, MA to support frontend operations at the HQ reception and daily office logistics. The role involves managing guest flow, interview logistics with IR, and calendar coordination, ensuring a welcoming, efficient office environment.

The position requires strong organizational and communication skills, is 28 hours per week on-site, and includes comprehensive onboarding and training to help the office run smoothly.