Part-Time Web Conferencing Host & IT Support

Town-of-Glastonbury; Glastonbury (CT); On-site; USD 34,000 - 48,000; Part time

Job summary

Town of Glastonbury is seeking a part-time Information Technology assistant to support web conferencing for public meetings. The role requires hosting meetings every other Tuesday evening and possible coverage of other public sessions after 5 PM, with flexible daytime hours for publication of recordings.

The incumbent will troubleshoot issues across devices, prepare and publish recordings, and train staff in web conferencing use while maintaining confidentiality and professional service

Qualifications

• Experience with web conferencing applications and related devices.
• Ability to diagnose computer-related problems and explain solutions clearly.
• Excellent customer service skills and ability to interact with staff and the public.
• Demonstrates flexibility with scheduling, hosting meetings after 5 PM and on evenings.

Responsibilities

• Troubleshoots technical web conferencing problems for panelists and attendees on various devices.
• Arranges full and hybrid web conferencing meetings; coordinates with presenters or staff.
• Prepares recorded meetings for publication and archives recordings per state regulations.
• Maintains current knowledge of web conferencing tech and conducts staff training.

Skills

Web conferencing applications

Customer service

Troubleshooting

Education

A+ Certification (desirable)

Job description

Town of Glastonbury is seeking a part-time Information Technology assistant to support web conferencing for public meetings. The role requires hosting meetings every other Tuesday evening and possible coverage of other public sessions after 5 PM, with flexible daytime hours for publication of recordings.

The incumbent will troubleshoot issues across devices, prepare and publish recordings, and train staff in web conferencing use while maintaining confidentiality and professional service