IT Administrative Support - Non-Profit Organization - Part-Time

Junior Achievement of Greater St. Louis; Virginia; On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Opportunity for advancement

Job summary

Junior Achievement of Greater St. Louis is seeking a reliable, detail-oriented Part-Time IT Administrative Support professional to join our mission-driven nonprofit.

You will provide day-to-day IT and administrative support, help manage staff tech needs, and assist with onboarding and documentation. This role offers in-office 20–25 hours per week, with a collaborative team environment and opportunities to advance within a mission-driven organization that serves students and communities in the

Qualifications

• Experience in administrative support, with preference for non-profit or IT-related roles.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of IT troubleshooting (hardware/software), user account management, and office technology.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills, with a customer service mindset.
• Ability to work independently and collaboratively in a remote or hybrid team environment.
• Commitment to the mission and values of the organization.

Responsibilities

• Provide day-to-day administrative and IT support to staff, including troubleshooting basic technology issues, setting up equipment, and maintaining office hardware and software.
• Manage and update databases, maintain accurate records, and ensure proper documentation of IT assets and user accounts
• Assist with scheduling, coordinating virtual meetings, and supporting remote work technologies (e.g., videoconferencing, shared drives)
• Draft, proofread, and distribute internal support documents and reports, ensuring clarity and accuracy
• Support onboarding of new staff with IT setup and orientation.
• Assist with data entry, general office tasks, and special projects as assigned
• Help maintain compliance with organizational policies regarding data security and privacy.
• Demonstrate a positive and encouraging approach in team interactions.
• Approach challenges with optimism and a willingness to help others succeed.

Skills

Administrative support

Microsoft Office

IT troubleshooting

Organizational skills

Communication skills

Remote work

Data privacy

Customer service mindset

Tools

SharePoint

Zoom

Microsoft Teams

Office 365

Job description

• Opportunity for advancement

We are seeking a reliable, detail-oriented Part-Time IT Administrative Support professional to join our mission-driven non-profit organization. This role is ideal for someone who thrives in a collaborative environment, is passionate about supporting a meaningful cause, and possesses strong IT and administrative skills. You will play a key role in ensuring the smooth operation of our technology and administrative processes, supporting both staff and stakeholders.

Key Responsibilities

• Provide day-to-day administrative and IT support to staff, including troubleshooting basic technology issues, setting up equipment, and maintaining office hardware and software.
• Manage and update databases, maintain accurate records, and ensure proper documentation of IT assets and user accounts
• Assist with scheduling, coordinating virtual meetings, and supporting remote work technologies (e.g., videoconferencing, shared drives)
• Draft, proofread, and distribute internal support documents and reports, ensuring clarity and accuracy
• Support onboarding of new staff with IT setup and orientation.
• Assist with data entry, general office tasks, and special projects as assigned
• Help maintain compliance with organizational policies regarding data security and privacy.
• Demonstrate a positive and encouraging approach in team interactions.
• Approach challenges with optimism and a willingness to help others succeed.

Required Skills and Qualifications

• Experience in administrative support, with preference for non-profit or IT-related roles
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic understanding of IT troubleshooting (hardware/software), user account management, and office technology.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities effectively
• Excellent verbal and written communication skills, with a customer service mindset
• Ability to work independently and collaboratively in a remote or hybrid team environment
• Commitment to the mission and values of the organization.

Preferred Qualifications

• Experience with donor, membership, or project management databases.
• Familiarity with remote meeting platforms (Zoom, Teams) and document management systems (SharePoint).
• Previous experience supporting IT in a non-profit setting.

Position Details

• Part-time: 20-25 hours per week in-office, with flexible timing.
• Reports to: Director of IT & Business Processes