A/V & IT Support Specialist

STI; New Jersey; In loco; USD 58.000 - 85.000; Tempo pieno

Descrizione del lavoro

STI in New Jersey is seeking an A/V & IT support specialist to install, operate and troubleshoot audio/video equipment for recording sessions and live events in Mercer County. The role requires 3+ years of experience with conference room tech and hybrid meeting support (Zoom, Teams, Webex, GoTo), and it is onsite with some travel to other NJ offices.

You will collaborate with presenters and producers, diagnose A/V and PC issues, document processes, train staff, and prepare equipment for events.

Competenze

• 3+ years of experience supporting/troubleshooting audio/video productions and live event support.
• Hands on, helpdesk experience within the Windows environment.
• Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings.

Mansioni

• Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events.
• Collaborate with presenters, producers, directors, and other team members to achieve desired sound/video.
• Troubleshoot technical issues related to audio, video and IT equipment.

Conoscenze

Sound dynamics

Helpdesk experience

Conference platforms

Teamwork/independence

Documentation/knowledge transfer

Troubleshooting A/V and PC

Strumenti

Crestron

Extron

Polycom

Adobe

Camtasia

Descrizione del lavoro

A/V & IT support specialist

Mercer County, NJ

6 Months

Description

3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex)

Note: The role is onsite and does involve some travel to other offices in NJ.

Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events

Qualifications

• Strong understanding of sound dynamics and acoustics


• Audio/video production experience in various audio/video technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus)


• Hands on, helpdesk experience within the Windows environment


• Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings


• Proven ability to diagnose and troubleshoot both A/V and PC related technical issues


• Ability to work with senior management supporting events and cope with a fast changing environment


• The ability to work as a team or independently


• The ability to prepare documentation, knowledge transfer, train staff, presenters, and technical staff etc.


• The ability to document processes and associated materials and support knowledge transfer

Responsibilities

• Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events


• Collaborate with presenters, producers, directors, and other team members to achieve desired sound/video


• Troubleshoot technical issues related to audio, video and IT equipment

Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) may be required based on the event calendar and scheduling.