Part-Time Vision Care Specialist

LensCrafters

Santa Fe (NM)

On-site

USD 17,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters in Santa Fe is seeking a Part-Time Eye Care Advisor to deliver the LensCrafters Experience, greeting customers and guiding them through services while ensuring quality patient interactions.

The role supports the Optometrist and Retail teams, processes orders, handles POS transactions, maintains accurate records and HIPAA compliance. Exceptional service and fashion awareness are expected.

Qualifications

High School graduate or equivalent.
Strong customer service skills (internal and external).
Knowledge of current fashion trends.
Strong communicator and listener.
Problem solving ability.
Familiarity with cash register, computers and calculators.
Organization skills.
Sales skills.
Strong basic math skills.
Knowledge of office and store merchandise.

Responsibilities

Greets customers without delay (within 30 seconds).
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
Explains all required paperwork, tests, products and services.
Shows patience and courtesy to indecisive or difficult customers and patients.
Operates the POS system terminal inputting customer information with accuracy.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company guidelines.
Maintains safe working environment for all associates/patients.
Keeps up with store promotions and communicates them to staff.