Part-Time EyeCare Concierge

Talentify; Santa Fe (NM); On-site; USD 21,000 - 28,000; Part time

Job summary

LensCrafters seeks an EyeCare Advisor to deliver the LensCrafters Experience in a Part-Time role. You will greet customers, explain services, and support both optometry and retail functions. Responsibilities include assisting with frame selection, handling prescriptions, and processing payments with accuracy.

The role emphasizes patient care, HIPAA-compliant records, and teamwork with Optometrists and store staff to ensure timely delivery and excellent customer satisfaction.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Knowledge of fashion trends is helpful.
• Excellent communication and listening skills.
• Problem solving ability.

Responsibilities

• Greet customers promptly and provide high-quality service.
• Explain paperwork, tests, products and services to customers.
• Review prescriptions and patient information with care and consult when needed.
• Handle patient records per HIPAA and maintain organized files.
• Operate POS system for transactions and payments accurately.
• Assist in frame and lens selection to fit vision and lifestyle.

Skills

Customer service

Cash handling

Communication

Attention to detail

Team collaboration

Multitasking

Basic math

Education

High School diploma or equivalent

Tools

POS system

Computers

Job description

LensCrafters seeks an EyeCare Advisor to deliver the LensCrafters Experience in a Part-Time role. You will greet customers, explain services, and support both optometry and retail functions. Responsibilities include assisting with frame selection, handling prescriptions, and processing payments with accuracy.

The role emphasizes patient care, HIPAA-compliant records, and teamwork with Optometrists and store staff to ensure timely delivery and excellent customer satisfaction.