Vision Care Experience Specialist

Talentify; Plantation (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

LensCrafters is hiring a part-time EyeCare Advisor to deliver the LensCrafters Experience in-store. You will greet customers, explain procedures, and assist with frame and lens selections to fit vision, lifestyle, and budget.

You’ll collaborate with Optometrists and retail management to ensure quality patient care and strong store performance. The role emphasizes accuracy, HIPAA compliance, and friendly, timely service in a fast-paced optical retail setting.

Qualifications

• High School graduate or equivalent
• Strong customer service skills (internal and external)
• Knowledge of current fashion trends
• Strong communicator and listener
• Problem solving ability
• Familiarity with cash register, computers and calculators
• Organization skills
• Sales skills
• Strong basic math skills
• Knowledge of office and store merchandise

Responsibilities

• Greets customers without delay (within 30 seconds).
• Promptly answers the telephone (3 rings) in a friendly and courteous manner.
• Explains all required paperwork, tests, products and services
• Attentive to details; reviews prescriptions and/or patient information carefully.
• Identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
• Shows patience and courtesy to indecisive or difficult customers and patients.
• Performs work accurately and thoroughly despite time pressure and customer volume.

Skills

Customer service

Communication

Problem solving

Mathematics

Organization

Sales skills

Fashion knowledge

Cash register familiarity

Education

High school diploma or equivalent

Job description

LensCrafters is hiring a part-time EyeCare Advisor to deliver the LensCrafters Experience in-store. You will greet customers, explain procedures, and assist with frame and lens selections to fit vision, lifestyle, and budget.

You’ll collaborate with Optometrists and retail management to ensure quality patient care and strong store performance. The role emphasizes accuracy, HIPAA compliance, and friendly, timely service in a fast-paced optical retail setting.