Part-Time Vision Care Concierge

LensCrafters; Fort Mitchell (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health care discounts

Employee discounts

Competitive bonus/commission plan

Paid time off

Job summary

LensCrafters is seeking an EyeCare Advisor for a part-time position in Fort Mitchell, KY. You will greet customers, explain eyewear products and services, and assist in the patient experience with clinicians and retail staff.

The role emphasizes strong customer service, product knowledge, and the ability to manage prescriptions, POS transactions, and HIPAA-compliant records in a fast-paced store environment.

Qualifications

• High School graduate or equivalent.
• Strong customer service and communication skills.
• Knowledge of fashion trends and eye-wear products.
• Familiarity with POS systems, computers and calculators.

Responsibilities

• Greets customers promptly (within 30 seconds).
• Answers telephone promptly (3 rings) in a friendly manner.
• Explains all required paperwork, tests, products and services.
• Reviews prescriptions and patient information with care; coordinates with staff as needed.
• Maintains HIPAA-compliant patient records in an organized manner.
• Operates the POS system and processes payments accurately.

Skills

High School

Customer service

Communication skills

Team collaboration

Sales skills

Education

High School Diploma or equivalent

Job description

LensCrafters is seeking an EyeCare Advisor for a part-time position in Fort Mitchell, KY. You will greet customers, explain eyewear products and services, and assist in the patient experience with clinicians and retail staff.

The role emphasizes strong customer service, product knowledge, and the ability to manage prescriptions, POS transactions, and HIPAA-compliant records in a fast-paced store environment.