Part-Time Veterinary CSR — Compassionate Client & Scheduling Pro

Rock Spring Veterinary Clinic; Forest Hill (MD); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Uniform scrubs provided

Flexible scheduling

Pet discounts after 90 days

Job summary

Rock Spring Veterinary Clinic in Forest Hill, MD is seeking a part-time Client Service Representative to join our fast-paced veterinary team. The CSR will be the primary contact for clients, handling scheduling, payments, and record-keeping while delivering compassionate, professional service.

The ideal candidate communicates clearly, stays organized under pressure, and shows dependability and teamwork. Prior veterinary client-service experience is a plus, with uniform scrubs provided and

Qualifications

• Excellent communication and customer-service skills are essential.
• Dependability and punctuality are required.
• Strong organization and attention to detail needed.
• Ability to multi-task and prioritize in a fast-paced environment.
• Positive, team-oriented attitude is important.
• Basic computer proficiency and ability to learn veterinary software.
• Prior veterinary or medical client-service experience is preferred.

Responsibilities

• Greet clients and patients on arrival and provide outstanding service.
• Answer phones, emails, and client communications.
• Schedule appointments to maintain clinic flow.
• Check clients in/out and process payments.
• Maintain accurate client and patient records.
• Keep the lobby clean and welcoming.

Skills

Communication

Dependability

Organization

Multi-tasking

Team attitude

Computer proficiency

Veterinary software familiarity

Job description

Rock Spring Veterinary Clinic in Forest Hill, MD is seeking a part-time Client Service Representative to join our fast-paced veterinary team. The CSR will be the primary contact for clients, handling scheduling, payments, and record-keeping while delivering compassionate, professional service.

The ideal candidate communicates clearly, stays organized under pressure, and shows dependability and teamwork. Prior veterinary client-service experience is a plus, with uniform scrubs provided and