Part-Time Veterinary Client Service Specialist

Pet Services of Washington, P.S.; Calabash (NC); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Descrizione del lavoro

VCA Seaside is seeking a part-time Client Service Representative to join our veterinary team. The CSR will be the face of the hospital, delivering exceptional client service and assisting with pet care information and product recommendations.

Responsibilities include greeting clients, scheduling, payments, medical records management, and maintaining a clean hospital environment while providing a compassionate, team-oriented service experience.

Competenze

• Applicant must be organized, detail oriented, punctual, and have a strong work ethic.
• Team oriented, compassionate, self-motivated and passionate about patient care and creating a great client experience.

Mansioni

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance and ensuring the facility is neat and clean at all times.

Descrizione del lavoro

VCA Seaside is seeking a part-time Client Service Representative to join our veterinary team. The CSR will be the face of the hospital, delivering exceptional client service and assisting with pet care information and product recommendations.

Responsibilities include greeting clients, scheduling, payments, medical records management, and maintaining a clean hospital environment while providing a compassionate, team-oriented service experience.