Part-Time Teller: Fast, Friendly Banking & Cash Handling

Santander US; New York (NY); In loco; USD 30.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible scheduling

Descrizione del lavoro

Santander US is seeking a Teller to assist customers with a variety of banking needs and to process transactions accurately. You will provide exceptional service, handle cash, and promote bank products while maintaining compliance with policies and risk controls.

The role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Availability to work weekends and evenings is expected, with a base pay range disclosed by location.

Competenze

• High school diploma and GED - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and upscale concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi‑task in a fast‑paced environment.

Mansioni

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Conoscenze

Cash handling

Customer service

Upsell/Cross-sell

Communication

Attention to detail

Microsoft Office

Multi-tasking

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Santander US is seeking a Teller to assist customers with a variety of banking needs and to process transactions accurately. You will provide exceptional service, handle cash, and promote bank products while maintaining compliance with policies and risk controls.

The role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Availability to work weekends and evenings is expected, with a base pay range disclosed by location.