Part-Time Teller: Elevate Customer Banking Experience

Santander US

Red Bank (NJ)

On-site

USD 30,000 - 47,000

Full time

10 days ago
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Benefits offered by this job

Santander Benefits

Job summary

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and manage cash with accuracy. The role emphasizes exceptional service, compliance with policies, and identifying cross-sell opportunities to grow customer relationships.

The position requires a high school diploma or GED, 6+ months cash handling and customer service experience. Bilingual Spanish is preferred, with hours including weekends/evenings in a fast-paced retail banking environment.

Qualifications

  • 6+ Months Cash Handling experience
  • 6+ Months Demonstrated customer service experience
  • Excellent customer service skills and a passion for helping others
  • Ability to identify and elevate concerns of risk
  • Ability to follow directions, policies, and procedures
  • Effective listening and communication skills
  • Comfortable using digital tools to engage customers
  • Energetic, organized and able to multi-task in a fast-paced environment
  • Attention to accuracy and detail
  • Basic computer math skills

Responsibilities

  • Provide elevated customer service by welcoming customers and assisting with banking needs.
  • Process transactions including deposits, withdrawals, and transfers.
  • Handle cash and maintain accurate cash drawer balances.
  • Adhere to bank policies and risk management to prevent fraud.
  • Recognize opportunities and cross-sell bank products to deepen relationships.
  • Engage customers and educate them on self-service options using digital tools.
  • Assist with audits and other operational tasks.
  • Maintain a clean, organized workspace and welcoming environment.
  • Support nearby branches as needed.

Skills

Cash handling
Customer service
Attention to detail
Communication
Bilingual Spanish (preferred)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and manage cash with accuracy. The role emphasizes exceptional service, compliance with policies, and identifying cross-sell opportunities to grow customer relationships.

The position requires a high school diploma or GED, 6+ months cash handling and customer service experience. Bilingual Spanish is preferred, with hours including weekends/evenings in a fast-paced retail banking environment.

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