Part-Time Teller: Elevate Customer Banking & Cash Skills

Santander US; Philadelphia (Philadelphia County); Presencial; USD 30 000 - 47 000; Tempo integral

Resumo da oferta

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and maintain accurate cash drawers. You will deliver exceptional service, follow policies, and use digital tools to guide customers toward self-service options.

The role requires cash handling and customer service experience, with flexibility for weekend/evening shifts; base pay and benefits reflect a customer-focused banking role.

Qualificações

• High school diploma or GED is required.
• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsabilidades

• Provide an elevated level of customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Educate customers on digital self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Conhecimentos

Cash handling

Customer service

Risk awareness

Policy compliance

Communication skills

Digital tools

Attention to detail

Teamwork

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and maintain accurate cash drawers. You will deliver exceptional service, follow policies, and use digital tools to guide customers toward self-service options.

The role requires cash handling and customer service experience, with flexibility for weekend/evening shifts; base pay and benefits reflect a customer-focused banking role.